1.Are you a manufacturer?
Yes, we are manufacturer specialized in mattress and home products production for 12 years, we also have professional trade department which could meet our clients’ demands.
Welcome to contact us for inquiry.
2.Where is your company? Is it possible to visit your factory?
AH is located in Dalian, China, a beautiful seaside port city.
We have showroom for displaying mattress, if you have any interests or requirements, come to Dalian, you will be warm welcomed.
3.What is your company's culture and idea?
AH has family culture, just like our logo, thanksgiving and altruism are our team tenets. We’d love to transfer AH positive energy to everyone.
A win-win cooperation is what we are chasing, and let our clients benefit more, and let AH grow more.
1.What is the price of your mattress?
We produce quilting, spring and some main material by own to maximum optimize quality andprice. AH’ s good management makes our experienced workers more steady and efficient. Besides, we are located in port city, the cost of delivery will be less, save more for our clients.
A reasonable and competitive price is AH’ s standard.
2.Do you have discount for bulk order?
Sure, the more quantity you purchasing, the price will be lower. And we also provide market strategy to our VIP clients.
3.How to be AH’s VIP clients and what VIP Clients can get?
When your order quantity and amount reach to a certain level, you could become to AH’ s VIP.
And we provide our VIP clients more service supports and market strategy.
1.What is the MOQ of your production?
The MOQ depends on your requirements for color, size, material and so on.
We also accept sample order.
What forms of payment are accepted?
We accept payment T/T, western union, L/C, Trade Assurance. etc.
Which package we could supply?
1.1 pcs/1 PVC bag, then wrapped with craft paper.
2.Flat vacuum compressed and wooden pallet packing.
3.Vacuum compressed and rolled up packing.
4.Container allow mix loading different models and different size.
Can I custom my own tags and logo?
Sure, we offer customized service, not only the tags and logo, but also the design and packing can customized as your request. You could check AH Service for customize details.
How to ship out?
We could quote price for EXW, FOB, CFR, CIF.
EXW: 1. we can load into your container
2.we can send your goods to your container loading place
3.help your express agents shipping it out
FOB: do all works till goods to ship (port warehouse)
CIF: ship to your ports in lower freight.
○About quality control
How to control the products quality?
We have always placed great emphasis on quality control to ensure our mattress more safe and durable. Be honest on materials and certifications of authorized QC department, and the product quality is up to standard.
Except QC Department, we take responsibility system, each progress have a responsible person to make sure each progress perfect.
1.How to measure the length and width of mattress?
Measure the Width
To measure the width of the mattress, you can place the tape measure on the right side of the mattress and then pull it to the left side. Write down the width on a piece of paper.
Measure the Length
Place the tape measure at the top of the mattress and extend to the bottom. Make sure you write down this measurement.
2.What are the standard mattress sizes?
These are mattress standard sizes:
Twin: 39" x 75"
Twin XL: 39" x 80"
Full: 54" x 75"
Queen: 60" x 80"
King: 76" x 80"
CAL King: 72" x 84"
3.What size is right for users?
Twin :Ideal for one child or one adult, smaller space
Twin XL: Ideal for taller adults, dorm room
Full / Double: Ideal for growing children，or accompanying an adult, more width for sleeping
Queen: Ideal for guest rooms or couples sleep closer, addtional sleeping space
King: Ideal for maximum sleeping space for couples,with pets, growing family
California king: Ideal for adjustable beds, adding ample length, addtional length
4.What are density and firmness? Is there a difference?
Density and firmness refer to two different characteristics of foam.
Density: Density is measured by taking a solid cube of foam, and weighing it in pounds. The denser the cube, the greater the likelihood that the particular foam is of higher quality, making it more resilient and durable.
Firmness: Firmness is measured by Indentation Load Deflection, or ILD. This is done by taking compression test, measuring in pounds the force needed to compress the foam. The force needed is stated in a number reflecting the number of pounds needed to compress the foam 1 inch. The greater the number, the firmer the foam and the lower the number, the softer the foam.
5.The more spring the better quality of the mattress, right?
The appropriate number of springs for the purchase of mattresses is a very important indicator. Although a small number of springs may mean poor support and short life, too much may cause the mattress to over-high firmness.
6.What kind of cover available?
We have a rich variety of fabrics , mainly including knitted fabric, knitted jacquard fabric, anti-fouling knitted fabric , bamboo charcoal knitted fabric, bamboo fiber fabric, silver fiber knitted fabric, cool-max fiber knitted fabric, linen fabric, linen jacquard fabric, 3D fabric, check fabric, etc. Other customized cover is acceptable.
7.What is Memory Foam?
It is an open cell polyurethane polymer structure, the material has significant viscoelastic properties and soft material properties, and has a strong impact absorption. Memory foam mattress can support each part of the body evenly and independently, slowly adapt to body weight and temperature. Slow response to the body to provide full support, comfortable pressure relief, the spine to keep upright. As you roll over, Memory foam gently springs back, remodeling itself into your new sleeping posture and supporting each part of your body. Memory foam can provide more comfortable and good body support, according to temperature-sensitive changes, promote blood circulation, make the body relaxed.
8.How is natural latex?
The natural latex foam is 95% (or greater) pure rubber, derived from the sap, or serum, of the rubber tree. It contains no chemical flame retardants and minimal additives (only what is necessary to process rubber serum into foam). Natural latex is comfortable, responsive, durable, and more breathable.
○About usage and maintenance
9.How to maintain mattress?
1. Every three months to be used before and after the flip and up and down, so that each part of the mattress force evenly, increasing the service life of the mattress.
2. Do not stand or jump on the mattress, easy to damage the spring.
3. Better not sit on the edge of the mattress for a long time, easily lead to the deformation of the mattress edge.
4. Use to avoid open flame, cannot be loaded on the mattress smoking, easy to cause fire.
5. Periodically place the mattress in a well-ventilated area for sunbathing, but do not lift or lift the mattress.
10.Can I sleep directly on my mattress?
You can, but you should always use sheets (and ideally a protector too). You’ll get the most out of your mattress by washing or changing your sheets weekly.
11.Is it true that some people are allergic to latex?
Yes, but the occurrence is very rare. Latex contains a protein that causes an allergy in certain people. You can see if you are allergic to latex by putting on latex gloves and looking to see if the skin of the hand is irritated. Also the body is not direct contact the latex there’s stuffing, fabric, cover and sheet in between–the occurrence of evident allergies is virtually impossible.